EOFY Checklist: Is Your Disability Service Ready for the New NDIS Pricing Guide?
EOFY Checklist: Is Your Disability Service Ready for the New NDIS Pricing Guide?
- June 1, 2026
If you run a disability service in Sydney or anywhere across Australia, you already know how busy EOFY can feel.
Between wrapping up accounts, checking compliance requirements, updating systems, and supporting participants day-to-day, it’s easy for the annual NDIS pricing updates to sneak up quickly.
And honestly? Even small pricing changes can create a lot of extra work behind the scenes.
That’s why getting organised before the new NDIS pricing arrangements take effect on 1 July can make a huge difference. A little preparation now can help your team avoid billing headaches, reduce stress, and feel more confident heading into the new financial year.
Here’s a simple EOFY checklist to help your disability service stay prepared, compliant, and ready for the transition.
1. Have You Reviewed Last Year’s Annual Price Review Changes?
Before the new pricing guide arrives, it’s worth taking a quick look back at what happened during last year’s annual price review.
Ask yourself:
- Were there delays updating invoices or billing systems?
- Did any support item codes cause confusion?
- Were service agreements updated on time?
- Did your team experience payment or claiming issues?
Looking back can help you spot patterns and avoid the same challenges this year.
EOFY is also a great opportunity to review internal processes and make improvements before the new pricing arrangements take effect.
2. Are Your Service Agreements Still Current?
Service agreements are one of the most important parts of running a compliant and transparent disability service.
As pricing updates approach, now is the perfect time to review your agreements and make sure everything still reflects the supports you’re providing.
Check whether your agreements include:
- Current support item descriptions
- Accurate pricing and hourly rates
- Clear cancellation policies
- Travel and non-face-to-face support details
- Updated billing cycles and payment terms
Having updated service agreements ready to go before July can save your team a lot of pressure later on.
It also helps participants and families feel informed and supported throughout the transition.
3. Is Your Billing System Ready for the New Pricing Guide?
One of the biggest EOFY challenges for many providers is updating invoicing systems quickly once new price limits are announced.
The last thing any provider wants is rejected claims or delayed payments because systems weren’t updated in time.
Before July, it’s a good idea to review:
- Support item codes
- Automated invoice templates
- NDIS billing settings
- Payroll adjustments
- Participant funding categories
- Existing billing cycles
If your organisation is now operating through the NDIS PACE system, it’s also important to check that your invoicing, claiming, and participant records are updated correctly before the new pricing arrangements take effect.
If you use third-party software, check whether your provider has planned updates for the new NDIS pricing guide.
A quick system audit now can save a lot of stress later.
4. Have You Done a Compliance Check?
Compliance can sometimes feel overwhelming, especially during EOFY, but staying organised now can make audits and reporting much easier down the track.
This is a good time to review:
- Staff timesheets
- Progress notes
- Incident reports
- Worker screening records
- Participant consent forms
- Documentation and record keeping
Strong compliance processes don’t just protect your organisation — they also help build trust with participants, families, and support teams.
5. Are You Communicating Clearly With Participants and Families?
When NDIS pricing changes happen, participants and families often have questions — especially if they’re already carefully managing their plan budgets.
Preparing communication templates ahead of time can help your team respond quickly and clearly once updates are confirmed.
Try to explain:
- When new pricing starts
- Whether supports will change
- How updated service agreements will work
- Any impact on participant funding or schedules
Clear communication helps everyone feel more confident and reduces confusion during the transition period.
6. Have You Reviewed Your Cash Flow and Financial Planning?
EOFY is also a good time to check in on the financial side of your business.
Even small pricing changes can affect staffing costs, forecasting, and profitability across different support categories.
Consider reviewing:
- Outstanding invoices
- Payroll projections
- Staff utilisation
- Cash flow forecasts
- Rostering efficiency
- Revenue across service types
Planning ahead can help your organisation stay financially stable and better prepared for any pricing adjustments announced in July.
7. Does Your Team Understand the Upcoming Changes?
Once the new pricing guide is released, your whole team will need to understand what’s changing.
That includes support workers, finance staff, rostering teams, coordinators, and administration staff.
Simple internal training sessions can help cover:
- Updated pricing limits
- Claiming changes
- Billing procedures
- Cancellation rules
- Compliance expectations
When everyone is on the same page, things tend to run much more smoothly — both for your team and for participants.
Final Thoughts
Preparing for the annual NDIS pricing guide update isn’t just about changing numbers in your system.
It’s about making sure your disability service is organised, compliant, and ready to continue supporting participants with confidence.
EOFY can feel busy, but taking the time to review your service agreements, billing cycles, compliance processes, and financial systems now can make the transition into the new financial year much easier.
And when the annual price review updates are announced in late June ahead of the 1 July changes, you’ll already be one step ahead.